Our Privacy Commitment
Last Updated: February 18, 2026
Welcome to Your Privacy Journey
At MFH (mfhcommerce.com), we believe transparency builds trust. This privacy policy explains how M.f.h. de Menezes Comercio de Eletronicos Ltda. handles your personal information when you interact with our electronics commerce platform. We're committed to protecting your privacy while delivering exceptional service from our headquarters in São Paulo, Brazil.
How We Safeguard Your Information
Your data security is our top priority. We implement industry-standard encryption protocols, secure socket layers (SSL), and regular security audits to protect your personal information. Our systems undergo continuous monitoring to detect and prevent unauthorized access, and we maintain strict internal controls governing employee access to customer data.
Information We Gather
We collect various types of information to enhance your shopping experience:
- Personal identifiers including name, email address, and phone number
- Billing and shipping addresses for order processing
- Payment information and transaction history
- Device information, IP addresses, and browsing behavior
- Communication preferences and customer service interactions
- Product reviews, ratings, and feedback you provide
SMS Communications and TCPA Compliance
By providing your mobile number, you consent to receive promotional and transactional SMS messages from MFH at the number provided. Message frequency may be up to 4 messages per week. Message and data rates may apply depending on your carrier plan. This consent is not required as a condition of purchase.
To opt out of SMS communications, simply reply STOP to any message. You may also reply HELP for assistance or contact our support team. Carriers are not liable for delayed or undelivered messages. We respect your communication preferences and honor opt-out requests promptly.
Your California Privacy Rights
California residents have specific rights under the California Consumer Privacy Act (CCPA). You may request to know what personal information we collect, use, disclose, or sell. You have the right to delete your personal information, subject to certain exceptions. California consumers may opt out of the sale of personal information, though MFH does not currently sell personal data.
To exercise your CCPA rights, contact us at [email protected] or call +12095451152. We will verify your identity before processing requests and respond within the timeframes required by law. You will not face discrimination for exercising your privacy rights.
Children's Online Safety
MFH does not knowingly collect personal information from children under 13 years of age. Our website and services are designed for adult consumers and businesses purchasing electronics equipment. If we discover we have inadvertently collected information from a child under 13, we will delete that information immediately.
Parents or guardians who believe their child has provided us with personal information should contact us immediately at [email protected]. We encourage parents to monitor their children's online activities and teach them about sharing personal information safely.
How We Use Your Data
Your information helps us provide better service and personalized experiences:
- Processing orders, payments, and managing your account
- Sending order confirmations, shipping updates, and customer service communications
- Personalizing product recommendations and marketing content
- Improving our website functionality and user experience
- Conducting research and analytics to enhance our services
- Complying with legal obligations and preventing fraudulent activities
Cookie Technology and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience. Essential cookies enable basic site functionality, while analytics cookies help us understand user behavior and improve our platform. Marketing cookies allow us to display relevant advertisements and measure campaign effectiveness.
You can control cookie preferences through your browser settings, though disabling certain cookies may limit website functionality. We also use web beacons, pixel tags, and similar technologies to track email engagement and website interactions.
When We Share Your Information
We may share your information with trusted partners and service providers:
- Payment processors and financial institutions for transaction processing
- Shipping companies and logistics partners for order fulfillment
- Technology vendors providing website hosting and maintenance services
- Marketing platforms for email campaigns and advertising purposes
- Legal authorities when required by law or to protect our rights
- Business partners for joint promotions with your explicit consent
Policy Updates and Changes
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. The current version is dated January 28, 2026, and we will notify you of significant changes through email or prominent website notices. Your continued use of our services after policy updates constitutes acceptance of the revised terms.
We encourage you to review this policy regularly to stay informed about how we protect your privacy. Previous versions of our privacy policy are available upon request for your reference.
Contact Our Privacy Team
Questions about this privacy policy or our data practices are always welcome. Reach out to our dedicated support team:
- Email: [email protected]
- Phone: +12095451152
- Mailing Address: M.f.h. de Menezes Comercio de Eletronicos Ltda., 432 Rua Serra de Jurea, Sao Paulo, SP 03323020, Brazil
- CNPJ: 48970518000184
Our customer service team is available to assist with privacy concerns, data requests, and account management. We strive to respond to all inquiries within 48 hours during business days.